Past Events
Tuesday 20 March 2018

Online Journal Discovery and Delivery: Working with libraries and industry intermediaries to maximise readership

Please contact to find out if this course is running in 2019. It is available as an in-house event to ALPSP members. Please contact for details.


Formerly Understanding EJournal Technology this course has been updated to reflect the needs of delegates.
This course will provide an insight into the technologies behind online journal delivery, and help delegates understand the challenges faced by libraries in providing readers with access to their journals. The course will be business-centric – clearly positioning technologies in the context of the industry issues they aim to solve. Participants will learn how technologies influence the delivery of journals from publisher via library to the end-user.


  • How users navigate to journal content: introducing the key discovery points for research – features and benefits of resource discovery, journal hosts, publisher websites, aggregators, search engines and library resource discovery. Identifying the major players involved in online journal platforms; where do users choose to begin their research? Advances in user navigation; mobile-ready platforms     
  • How libraries manage e-resources: linking through URL and OpenURL, the development and importance of Link Servers; the role of library web pages, resource discovery services (RDS) and journals management tools used by libraries
  • Authentication: user authentication methodologies and their limitations: IP address ranges, proxies, Athens, Shibboleth, and single-sign-on (SSO).

What will you learn?

Gain a business-level grounding in journal delivery technologies, gain greater insight into customers’ technical and business requirements and understand the role technology plays in journal deployment and discoverability. Gain an understanding of the limitations and risks associated with granting or denying access through all the main authentication methods, and so inform how library licence agreements should be structured to support these limitations.

Who should attend (All levels)

Sales, marketing and customer service staff of all levels, management, editorial, legal staff, and technical staff needing to understand how the publisher fits into the researcher workflow. This course offers significant insight into the user journey from discovery to delivery which needs to be widely understood by all departments within the publishing business.

Delegate Comments

“The course enables you to make your knowledge of the e-journal technology more systematic and structured.” Marcin Kwiatkowski, SAGE Publishing

This was probably the most comprehensive, educational and interesting course I have attended. Perfectly suited to my requirements

Jonathan Collard, British Editorial Society of Bone and Joint Surgery


Simon Inger, Renew Publishing Consultants

Simon IngerSimon has worked in the journals industry since 1987. He was co-founder and managing director of CatchWord, and previously worked for BH Blackwell, the subscription agent. He has provided consultancy to commercial publishers, not-for-profit publishers, libraries and intermediaries since 2002. Particular areas of expertise include sales, marketing and pricing; journal delivery and platform selection; management; financial planning; product development; market research; content development; content discovery; library technology; standards; strategic business reviews; and open access publishing.

Tracy Gardner, Renew Publishing Consultants

Tracy GardnerTracy has worked in journals since 1997. She has a very broad view of publishing having worked for publishing technology companies CatchWord and Ingenta), a not-for-profit publisher (CABI Publishing), and thereafter in consultancy, on various projects for publishers, intermediaries and libraries. Throughout her career she has been focused on improving the communication channels between publishers, intermediaries and librarians and understands the business of scholarly publishing from many different perspectives. Tracy has worked on a wide range of projects, including sales, marketing and pricing; journal delivery and platform selection; management; product development; market research; content discovery; library technology; strategic business reviews; and open access publishing.

Read Tracy's blog on why the business technology side of eJournals is so unnecessarily complex

This course is run in collaboration with
logo Renew Consulting

Early bird rates for members - Book by 20 December 2017 

Members early bird            £372.00 (+VAT where applicable)
Members full price             £413.00 (+ VAT where applicable) 
Non Members full price     £601.00 (+VAT where applicable)
Academic rates are available, please contact

Venue: Prince Philip House, 3 Carlton House Terrace, London, SW1Y 5DG T: +44 (0)20 7766 0625 (map) 
This course will commence at 09:30 (registration, with tea/coffee, from 09:00) and end at approximately 17:00.
 Melissa Marshall T: +44 (0)1622 871035 E: 

How to book
Please note that you will need to log in to your account or register a new account to book a place on this training course. If you have any questions about this please email Melissa Marshall or any of the ALPSP team.
Any discounts will be applied at checkout.


Upcoming Dates for this event

  • Tue 20 Mar 2018
  • Tue 20 Mar 2018
  • Prince Philip House, ,