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BMJ - Publishing Systems Coordinator - Fixed Term Position


London, UK


17 November 2020

Apply by

30 November 2020


BMJ seeks an experienced, efficient and proactive Publishing Systems Coordinator to join the Operations Department.  

As a member of the Systems team within the Operations Department, you will be responsible for supporting and making configuration updates to the ScholarOne peer review system.  

The role will act as a point of contact for day-to-day matters between the Systems team, internal staff and suppliers. 


  • Troubleshoot problems raised by end users relating to the ScholarOne peer review system.
  • Manage the rollout of configuration updates across BMJ’s ~70 ScholarOne sites.
  • Provide training (as appropriate) to end users which include outsourced editorial staff, internal staff and journal editors.
  • Update journal and system specification documentation.
  • Liaise with systems suppliers to manage and monitor support tickets.
  • Work within the team of Publishing Systems Coordinators to develop and implement editorial workflow solutions.
  • To act as a contact for day-to-day communication between BMJ staff and the offshore editorial suppliers.



  • Some experience of working in STM or HSS publishing industry. 
  • Some experience of working with offshore suppliers is desirable.
  • Some knowledge of peer review workflows and editorial practices. 
  • An ability to work under pressure and in a team environment. 
  • Ability to prioritise own workload to meet deadlines. 
  • Some technical knowledge of journal editorial production. 
  • The ability to communicate effectively (internally and externally).
  • Experience of working with the ScholarOne peer review system is desirable.

Key competencies:

  • Good knowledge of ScholarOne peer review system.
  • Knowledge or experience in managing peer review or production processes.
  • Works well in a collaborative environment.
  • Excellent oral and written communication skills.
  • Accuracy and attention to detail.
  • Exposure to HTML, CSS, API and XML.

Why should you apply?

BMJ is a global healthcare knowledge provider with a vision for a healthier world. We share knowledge and expertise to improve healthcare outcomes. 

You may know us as the publisher of one of the world’s most cited general medical journals, The BMJ. We also publish over 70 specialty journals, many of which are the most influential titles in their field. 

We also offer digital professional development courses and clinical decision support tools to help medical institutions and clinicians tackle today’s most critical healthcare challenges.

Evidence underpins everything we do – it’s what makes us one of the world’s most trusted knowledge providers. And the figures speak for themselves: more than 50 million users from over 150 countries access our websites every year.

BMJ is a wholly-owned subsidiary of the British Medical Association (BMA), with nearly 500 employees worldwide. Our head office is located within the Grade II listed BMA House in Euston, London, with more offices in China, India, North America. 

As a values-driven company, we have pride in our people and take equal opportunities very seriously. We welcome individuality and all qualified applications from a diverse range of candidates. 

Those who come to work with us are assured of a rewarding career in an increasingly global company. In return, we offer a great place to work with a wide range of benefits, including: 

  • 25 days holiday entitlement plus bank holidays, a BMA Day and the opportunity to gain more holiday entitlement through long service 
  • Additional days’ leave for moving house, volunteering or getting married 
  • Onsite gym, fitness classes and subsidised canteen and cafeteria
  • Double matching employer pension contribution, up to 12%
  • Multiple discounts through MyReward employee benefits platform. 
  • Season ticket loan, gym membership and cycle to work scheme 
  • Seven times salary life assurance cover
  • Regular social events, diversity and inclusion groups, and charity fundraising initiatives to get involved in

For more information please visit the BMJ website here. 


Salary: £36,216 annum pro rata

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